The House Always Wins 

How smart technology maximizes revenue strategies for gaming properties


When it comes to revenue and guest management at casino hotels, don’t leave it up to chance—gain the best advantage by using an integrated end-to-end tech solution designed to maximize your per guest profit. 

The unique characteristics of gaming properties means that traditional hospitality platforms don’t always fit the bill for what casino hotels need. In this webinar, we’ll discuss important pricing, booking, and merchandising strategies specific to gaming properties, as well as how specialized technology can help you to execute those strategies in a smart and streamlined process. 

Experts from Rainmaker, Travel Tripper, and Nor1 will discuss:

  • How total guest profit should be factored into pricing and yielding decisions
  • Aligning your teams to expedite group quoting and maximize revenue
  • Optimizing for direct bookings, especially with high-value gaming customers
  • Maximizing order value per guest during the booking process 
  • Merchandising and allotment strategies for premium upgrades and amenities 
  • Building customer loyalty through personalized pricing and merchandising
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This webinar ran on Feb. 20, 2018. 
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Angie Dobney, Vice President of Gaming Sales, The Rainmaker Group

An industry veteran in revenue management and hospitality operations on both the hotel and tech sides, Angie provides hands-on optimization of total resort profit to Rainmaker’s industry-leading gaming and hospitality clients. A recognized expert in total asset and portfolio optimization, Angie is frequently tapped to speak at conferences around the globe. She is a guest lecturer on hotel and hospitality asset and revenue management at the University of Nevada, Las Vegas, her alma mater, where she was named Mentor of the Year in 2007.

Michael Linton, Business Development Director, Travel Tripper

Michael is the Business Development Director covering the mountain region of the U.S. for Travel Tripper. He has over 13 years experience in the travel industry, primarily in the Las Vegas market. Michael has held positions in hotel and revenue management at a Forbes-rated five-star mega-resort. His experience in e-commerce comes from positions he held at Travelocity, Orbitz, and Vegas.com.

Pavan Kapur, Senior Vice President of Global Gaming, Nor1

Pavan serves as Senior Vice President at Nor1 and is the leader of the Global Gaming Hospitality team. Prior to Nor1, Pavan held positions as SVP, Analytics and Revenue Optimization at Atlantis, Paradise Island, Bahamas; and VP of Revenue Optimization, Enterprise Analytics at Caesars Entertainment Corporation. In addition to his expertise with revenue optimization and analytics, Pavan has an extensive background in predictive modeling, optimization, data mining, business intelligence, customer behavior analysis and competitive intelligence.


MODERATOR: Mike Pavicich, Director of Hospitality Sales, The Rainmaker Group

In his role as Director of Hospitality Sales, Mike works with hotels in delivering revenue management solutions through Rainmaker’s industry-leading technology platforms. A seasoned hospitality executive, Mike has held leadership roles in traditional hotels, casino companies and senior roles in travel technology. Some of the companies Mike has served include Hyatt Hotels, Station Casinos, Hard Rock Hotel & Casino, Orbitz Worldwide and Expedia.

The House Always Wins 

How smart technology maximizes revenue strategies for gaming properties

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